Privacy Policy
Last updated: June 10, 2026
JIANSHENG (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through edmxp.com.
1. Information We Collect
We may collect information when you visit our website, submit a contact form, request an EDM machining quote, or upload project files.
The information may include:
- Name
- Email address
- Phone number
- Company name
- Country or region
- Project requirements
- Material, quantity, tolerance, surface finish, and inspection requirements
- Uploaded drawings, technical files, or reference documents
- Website usage data such as IP address, browser type, device information, referring pages, and pages visited
We do not intentionally collect sensitive personal information unless it is included by the user in submitted project files or messages.
2. How We Use Your Information
We use collected information to:
- Review EDM machining inquiries
- Respond to quote requests and technical questions
- Evaluate drawings, materials, tolerances, and inspection requirements
- Communicate about project feasibility, quotation, sampling, and production planning
- Improve our website, services, and user experience
- Prevent spam, abuse, or unauthorized use of our forms
We do not sell personal information.
3. Uploaded Drawings and Technical Files
If you upload drawings, CAD files, specifications, or technical documents, we use them only to review your inquiry and prepare a machining feasibility review or quotation.
Please do not upload confidential, export-controlled, military, weapons-related, nuclear, chemical, biological, or restricted project files unless you are authorized to share them and the project is legally permitted.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to support basic website functionality, security, performance measurement, and user experience improvement.
If analytics tools are enabled, they may collect non-personal usage data such as visited pages, traffic source, browser type, device type, and approximate location.
You can control or disable cookies through your browser settings.
5. Contact Forms and RFQ Forms
When you submit a contact form or RFQ form, the information is sent to us by email or stored in our website system for inquiry handling.
We use this information only to respond to your request, review your project, and provide relevant communication.
6. Data Sharing
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary with:
- Internal team members responsible for inquiry review
- Technical staff involved in project feasibility review
- Service providers that help operate our website, email, hosting, security, or form systems
- Legal or regulatory authorities if required by law
7. Data Retention
We keep inquiry records, emails, and uploaded project files only for as long as necessary to handle your request, provide follow-up service, maintain business records, or comply with legal obligations.
You may request deletion of your personal information unless we are required to retain it for legitimate business or legal reasons.
8. Data Security
We take reasonable measures to protect submitted information from unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage method is completely secure. Please avoid submitting highly sensitive files unless necessary.
9. International Visitors
Our website may be accessed by visitors from different countries or regions. By submitting information through this website, you understand that your information may be processed in the country or region where our website, email, hosting, or business operations are located.
10. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Ask how your information is used
To make a request, please contact us using the email address below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
JIANSHENG
Website: https://edmxp.com
Email: info@edmxp.com
